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Shipping

 

DELIVERY TO UK ADDRESSES

 

Depending on the speed of service you require – there are 4 shipping options:

 

Production Time

Delivery Time

Total Time

2nd Class Royal Mail

3-5 days

3-5 days

6-10 days

1st Class Royal Mail

3-5 days

1-2 days

4-7 days

PRIORITY + 1st Class

1-2 days

1-2 days

2-4 days

PRIORITY + Next Day

1-2 days

1 day

2-3 days

You will be notified by e-mail on the day your item has been despatched.

“Days” - refers to ‘working days’ and excludes weekends/public holidays.

PRIORITY – your order will jump the queue and your order will be despatched the following working day, if ordered before 5pm.

Next Day - refers to Royal Mail Special Delivery. Your item will be delivered by 1pm the day after despatch, and will require a signature.

 

Prices

Order Value

£0-£14.99

£15-£49.99

£50-£79.99

£80+

2nd Class Royal Mail

50p

£1

£1

£1

1st Class Royal Mail

£1.50

£3

£4

£4

PRIORITY + 1st Class

£6

£7

£8

£8

PRIORITY + Next Day

£12

£13

£15

£22

 

DELIVERY TO INTERNATIONAL ADDRESSES

We deliver to;

Europe: Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Gibraltar, Greece, Ireland, Italy, Luxembourg, Malta, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland.

Rest of World: Australia, Canada, Hong Kong, New Zealand, USA.

You will be notified by e-mail on the day your item has been despatched.

As your order will be delivered by a local mail carrier we are unable to advise typical delivery times.

Deliveries to ‘Rest of World’ countries will be sent using Royal Mail ‘International Signed For’ Service which requires a signature on receipt.

Delivery to countries other than those listed is not possible at this time.

 

Prices

Order Value

£0-£14.99

£15-£49.99

£50-£79.99

£80+

Europe

£3

£5

£8

£12

Rest of World

£10

£15

£20

£25

 

SHIPPING FAQS

Can you give a guaranteed delivery date?
As we use Royal Mail for all our deliveries we can only guarantee a date if you opt for the ‘PRIORITY + Next Day’ service.

Can I have my items delivered to a different address?
Yes. If you would like the parcel delivered to an alternative address, simply add the delivery address on the checkout page.

What if I’m out when the parcel is delivered?
Most of our items will NOT fit through a standard letterbox. If you are not in to take delivery Royal Mail will usually leave a card advising you that your parcel is at your nearest Delivery Office, you can usually choose to have the item re-delivered or collect it yourself.

If you would like your parcel left with a neighbour or in a certain location e.g. ‘behind the shed’, please mention it in the ‘Notes’ section on the checkout page. We will write your instructions on the package, but we cannot guarantee Royal Mail will follow them!

NOTE: If you instruct us to tell Royal Mail to leave your parcel in an unsecure location, we cannot be held responsible for its loss, damage or theft.

Where is my order?
Please allow at least 5 days from receiving the despatch e-mail.
If it still hasn’t arrived by then please contact us immediately.

We often find that missing parcels are found at the nearest Delivery Office, when Royal Mail has failed to leave card advising of non-delivery or this card has been lost (often the case with flats with communal front doors). So please check with your Delivery Office and/or your neighbours as well.

I have received my order but there is a problem with it, what do I do?
Please refer to the FAQs section of our website.

What are the last ordering dates for Christmas delivery?

We are exceptionally busy at Christmas time & the mail is often slower, so please order early to avoid disappointment: 

 

Order By

2nd Class Royal Mail

Fri 16th December

1st Class Royal Mail

Sun 18th December

PRIORITY + 1st Class

Tue 20th December by 5pm

PRIORITY + Next Day

Wed 21st December by 5pm

 

NOTE: As we use Royal Mail for all our deliveries we can only guarantee a date if you opt for the ‘PRIORITY + Next Day’ service.

PRIORITY – your order will jump the queue and your order will be despatched the following working day, if ordered before 5pm.

Next Day - refers to Royal Mail Special Delivery. Your item will be delivered by 1pm the day after despatch, and will require a signature.

 

 

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Last updated December 2016.

E-mail: rita@lincraft.co.uk

Tel: 0208 123 6771

 

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